Image Plastic Surgery

Reviews about Image Plastic Surgery

• kession clarke

  Aug, 11 2018
  ★ ☆ ☆ ☆ ☆
  Worst experience ever. The doctor is nice, but I don't feel that he put any effort into my case. I've been working with MJ on my case for over 2 months. First thing first, I sent my medical documents to her via fax and was told that if she didn't receive it i would be contacted. I never got contacted so I assumed she got it. Six weeks later I decided to follow up with her; she claimed she didn't get the fax. Second thing, I faxed her the documents the next day after I called, and I followed up with her this time to make sure she got it. About two weeks later I received a letter form my insurance asking me to submit my medical documents. I called MJ about 3 times and left several numbers where to reach me and didn't get a call back. About a week later I called again and spoke to the receptionist who was courteous enough to give her my message. She called me back and stated my mail box was full even though I left VM with different # and my email is on file. She told me that I need to take more pictures, I went the next morning and took pictures with Dr.Salpi. I've been calling and leaving messages ever since to follow up and make sure the pictures get submitted and still haven't received a call back. Last week I got a letter in the mail saying my case was denied because NO PICTURES were submitted ( i took pictures at my consultation, and went back and took pictures with Dr. Salpi) and some other info that the doctor was supposed to send them. I wanted to appeal my case but since I cant talk to a living person, and no one return calls I guess I'll go somewhere else where customers are appreciated. You guys are unbelievable! Thanks for wasting my time.
• Sachet Sanabria

  May, 11 2018
  ★ ★ ★ ★ ★
  Amazing!!!!

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