Old Navy

Reviews about Old Navy

• Jay Avondoglio

  Aug, 13 2018
  ★ ★ ★ ★ ☆
  Very slow checkout process with only 10 people in line in front of us and 6 cashiers. Took little time to do our online return, but had to mail a check in 2-4 weeks instead of store credit. Very un-seemless - get with the times.
  
  Their clothes and prices are awesome so still have to give a 4 star rating.
• myou1980

  Jul, 26 2018
  ★ ☆ ☆ ☆ ☆
  WORST. MANAGER. CUSTOMER. SERVICE. EVER. I've never EVER had a worse experience in my life! For the first time ever, someone says "leave the store. I will call security" because I argued the fact that her employee failed to mention that this item is final sale and I tried to return it!! She (Jaime) is defending him and insisting there is nothing she can do! She said "I understand, but I can't return it" at least 6 times so I simply said "I really don't think you understand" and she went fire on me after this!!! She can't handle a frustrated customer, then she can't be a manager or work in customer service, period!! Be careful what you buy from her, otherwise she will call security on you! Old Navy, you lost a customer and I'm sure you will lose so many more if you keep her in your company!!

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