west elm

Reviews about west elm

• Nora Shams

  Apr, 25 2018
  ★ ☆ ☆ ☆ ☆
  Horrible experience, scam artist and manipulators! The sales woman named Jen, assisted me and told me, I had to sign up for the credit card in order for me to receive the 30 percent off. I found out from another sales representative that I didn't need to sign up to get the 30 percent off.
  
  She lied so that she can receive commission on every person who signs up to a credit card. When she was caught in her lies, she tried to tell me I misunderstood! However, I wasn't the only person she did this to!
  
  I made two inquires on my credit and then told the furniture will arrive at different times.. months in between for living room furniture! I complained to the manager, but it was as if everyone was in on a scam! No customer service, for high quality items? I even doubt the quality in their furniture, because they hire the worst type of conartist!!!
  
  I thought by going to Paramus and a creditable company, I could trust them!!! However, I was better off going to Paterson, NJ and being treated better!!!

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